38 lines
1.2 KiB
Python
38 lines
1.2 KiB
Python
from django.db import models
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from django.conf import settings
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from helpdesk.models import Ticket # อ้างอิงข้ามโดเมน
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class Message(models.Model):
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"""โมเดลสำหรับเก็บข้อความสนทนาในแต่ละ Ticket"""
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TICKET_MESSAGE = 'T'
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PRIVATE_NOTE = 'P'
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MESSAGE_TYPES = [
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(TICKET_MESSAGE, 'Ticket Message (Public)'),
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(PRIVATE_NOTE, 'Private Note (Internal)')
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]
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ticket = models.ForeignKey(
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Ticket,
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on_delete=models.CASCADE,
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related_name='messages' # เชื่อมโยงกับ Ticket ที่เพิ่งสร้าง
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)
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sender = models.ForeignKey(
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settings.AUTH_USER_MODEL,
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on_delete=models.SET_NULL,
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null=True, blank=True,
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related_name='sent_messages'
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)
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content = models.TextField()
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message_type = models.CharField(
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max_length=1,
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choices=MESSAGE_TYPES,
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default=TICKET_MESSAGE
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)
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timestamp = models.DateTimeField(auto_now_add=True)
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class Meta:
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ordering = ['timestamp']
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def __str__(self):
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return f"Msg {self.id} on TKT {self.ticket_id}" |